Shopping with Feet Petite

Welcome to our shoe store. Once you have browsed through our store and selected your shoe style, colour and size, proceed to section including your credit card details. Your card is not automatically charged. Feet Petite uses partial e-commerce for ordering on our site. Your order and credit card details are sent to us via a secure email link from our website and can only be accessed by Feet Petite. Payment is not made when you ‘SEND’ your order. If shoes are out of stock or a transaction is not authorized, we will contact you.

How to Order   Online  
 
Our online ordering process is quick, easy and secure. Simply select a shoe from our online shop, select your colour and size, and click the "add to cart" button. You will be taken to a secure payment portal, where you can confirm your selection and either return to the shop, or proceed to our online payment system. Easy!
    Email  

To: info@feetpetite.co.nz

  • Remember to specify Code, Size & Colour
  • Allow for Courier charge
  • remember to provide your Credit Card Number & Expiry Date
    		•
     
    		Mail/Phone  
  • Phone or Mail your order, print clearly the Code, Size & Colour required.
  • Please provide a telephone number.
  • Mail your order to: PO Box 1418, Paraparaumu, New Zealand
    		•
    Methods of Payment   Direct Bank Transfer  
     

    You may deposit payments into our bank account through bank transfer, on-line banking or personal bank deposits in New Zealand. Please ensure to provide your name as an identifier. Simply send your order now indicating that you will be paying by Bank Transfer then email info@feetpetite.co.nz when you have made your payment. Shoes will be dispatched as soon as we have verified payment.

    Westpac Bank, Paraparaumu Branch (New Zealand)

    Feet Petite
    Account No. 0307 320442779 00
     
    		Credit Card (Local & International)  
     

    Payment by Mastercard or Visa - Local or International credit cards are accepted through our online ordering process. Credit card details are entered and sent through a server using a security certificate and encryption. For exhange rates, consult your local bank or go to http://www.xe.com/ucc/ for a general indication. The rate used for the actual transaction will be the rate current at the time of the transaction.

    Delivery
    		New Zealand  
     

    Shoes should be delivered to you 1 – 4 days after receipt of payment, anywhere in New Zealand to a physical address. 

    Delivery Charges - New Zealand - $7 per parcel (1 to 4 pair)

    Delivery charge covers, packaging, delivery and insurance. Shoes will be delivered by courier.

    Rural Delivery New Zealand - $10 per parcel (1 to 4 pair)

    As parcels are transferred from our courier to the Rural Delivery Courier there is a 2nd courier charge incurred.

     
    		Australia  
     
    		Feet Petite regrets that it no longer processes orders to Australia.
     
    		Damaged Goods Policy  
     
    		Please advise us immediately if goods are received in damaged condition. We will need to notify our courier agents as soon as possible. Please return all damaged goods to us and we will refund your full purchase price plus the cost of return postage or courier fees; or credit these amounts to an alternative purchase of your choice.
    Returns
    		Returns Policy  
     

    If not completely happy with your shoes, package them up and courier or use Registered Mail back to us within 10 days. Either of these methods provides you with insurance against loss as Feet Petite are not liable for goods lost in transit being returned to us.

     
    		New Zealand  
     

    If you wish to return shoes for exchange (the same style for a different size or colour) there is no delivery charge for that exchange. All other returns for re-orders will be charged at the usual per parcel delivery rate. Alternatively, you may choose to be refunded. Your refund will be paid promptly on receipt of shoes, minus the original courier charge.

    Shoes must be returned within 10 days of order and must be in their original condition.

    To ensure your refund, please try shoes on for a short period of time and only on carpet flooring.

    Post to: Feet Petite, PO Box 1418, Paraparaumu

    Courier to: 61b Langdale Avenue, Paraparaumu

    Privacy and Security
    		Privacy  
     
    		To view our Privacy Statement, click here.
     
    		Security  
     
    		Feet Petite does not store your credit card details - these are held on a secure server until the order is dispatched, and then deleted. For more information, read our Privacy Statement.
    Registration
    		Register your details  
     
    		To register your details with us, click here for our registration form. This enables us to streamline the ordering process.
    		Change of address  
     
    		To inform us of a change of address, click here for our Change of Address form.
    Contact Us      

    By Email - info@feetpetite.co.nz

    WEBSITE CONTACT DETAILS:

    Telephone: (04)298 2907

    DELIVERIES

    POSTAL: PO Box 1418, Paraparaumu, 5252, New Zealand

    COURIER: 61b Langdale Avenue, Paraparaumu, 5032, New Zealand

    Office Hours: Monday to Friday 9am to 5pm.

    RETAIL SHOP CONTACT DETAILS:

    Address: 211d Main Highway, Otaki, New Zealand

    Telephone: (06)364 0413

    Shop Hours: 7 days a week 10am to 5pm