Frequently Asked Questions

What size am I?

Since sizes vary so much from manufacture to another, we recommend measuring your feet to determine your correct size.

Please note shoes made for women with petite feet are not to be confused with children's sizes.

We recommend looking at other shoes you wear and take note of the brand and size as this may make your selection easier.

Below are instructions on how to measure the length of your feet. Measure both feet as it is not uncommon to have one foot longer than the other.

We recommend you measure your feet in the afternoon. Your feet swell during the course of the day and impacts on the fit of your shoe.

You will need a piece of paper, pencil and a ruler.

Sizing Guide

Depending on the style of footwear you are interested in you need to decide how you are going to wear them, ie: in stockings, socks or bare feet as this could make a difference in the size you may require.

  1. Place a sheet of paper on the hard flat surface on the floor. If possible get a friend to draw the outline of your foot. If you are doing this yourself it would pay to tape the paper to the floor so it does not move during measuring.
  2. Hold the pen/pencil upright. Make sure you do not hold it at an angle as this distorts the measurement. Keeping the pencil snug against your foot and trace around it. Then draw a mark at the end of your foot and at the tip of your longest toe.
  3. Using your ruler, measure the distance from your heel to your most prominence (being the longest distance).
  4. To find your size refer to the chart below. If you are between two sizes or one foot is longer than the other choose a larger size. ( please note this guide is an estimate only)

If selecting a tall boot you will also need to measure the circumference of your calf and the length of your leg to the height you like to wear your boot.

Width options vary per style as well. Most styles come in a 'standard' width but there are options for styles in a narrow or wide width. If you do not generally have an issue with the width of your shoe you will most likely be considered 'standard'.

Europe 32 33 33.5 34 34.5 35 35.5  
UK 1 1.5   2   2.5 3  
US 2 3 3.5 4 4.25 5    
mm 210 215 217.5 220 225 228 231  

Heel Heights

Shoes are then classified into the following categories:

Flat - under 20mm (2cm)

Low Heel - 20mm to 50mm (2-5cm)

Mid Heel - 50mm to 70mm (5cm-7cm)

High Heel - 70mm (7cm) and above